Market Context

FIs and fintechs are under pressure to deliver faster, smarter payment solutions, but legacy infrastructure and integration bottlenecks create drag. This unnecessary friction is costly in a market where speed has become a defining factor in how financial institutions deliver value.

Both retail and commercial customers have grown accustomed to real-time experiences and seamless digital interactions, turning up the pressure on FIs and fintechs to rapidly roll out new payment solutions. However, while the demand for innovation is high, many institutions remain encumbered by legacy infrastructure, integration complexity, and resistance to change.

The AI Promise

Artificial intelligence (AI) is often pitched as the panacea for these challenges,but the reality is more grounded. AI is not a silver bullet—it won’t fix broken processes or outdated architecture on its own. When thoughtfully implemented, however, AI can act as a practical force multiplier: augmentinginternal teams, accelerating delivery cycles, and improving the consistency and quality of out comes. In fact, according to a forecast by Insider Intelligence, the research division of Business Insider, AI was projected to save the banking industry an estimated $447 billion by 2023, with that figure expected to grow to $1 trillion by 2030.

In short, AI offers a tangible path toward faster , more efficient innovation